If you are interested in purchasing or renting a VGo robot please contact our sales team on firstname.lastname@example.org, or call on 0845 528 0404 and we will be happy to help.
VGo is a new productivity improvement solution that enables a person to replicate themself in a distant location and have the freedom to move around as if they were physically there. With VGo, you can see, hear, talk, interact, and go anywhere. VGo is not a traditional videoconferencing/telepresence solution where two or more people meet using specially equipped rooms or PCs in their offices. With VGo, you are completely independent of the people in the distant location – it’s 100% remote controlled. You don’t make a call – you just go there – your presence is established remotely via VGo’s physical presence. Some users describe VGo as their personal "avatar". Others describe how VGo "embodies" the remote person. And VGo is much much less expensive than current robotic telepresence soltuions.
VGo is a flexible tool that can be applied to a wide variety of organizational and financial problems. In our applications pages, organized by industry, you’ll find descriptions of the most common uses for VGo by our customers today. Some are specific - such as patient monitoring, others go across industries such as project management. Learn how VGo applies to your business and organization’s challenges.
VGo is an all-in-one solution that includes everything you need to establish your physical presence in a distant location.
Using our special software application on a PC or Mac, an internet connected person located anywhere, instantly connects to a VGo in a distant facility – giving them the ability to not only interact with the people who are there but also to move around under their own control just like you would if you were there in person. Some people like to describe VGo as their personal “avatar”.
The VGo is 100% remote controlled by the remote person. The people who are in the same facility as the VGo don’t normally touch it when it’s in use – they treat it like a person.
VGo can be shared by a set of people or dedicated to a single person using standard web accounts and permission settings maintained by you, or by someone in your organization- just as applications such as shared printing, email, and instant messaging are managed today.
VGo is uniquely integrated with a camera, microphones, and video display - all on a light-weight, motorized, stylish, remote-controlled platform. VGo is optimized at 4 feet tall so it works equally well when interacting with people who are sitting or standing. And of course you can look anywhere – up, down, all around. You can move delicately around tight spaces, slowly pan around the room or join a colleague walking down the hall. VGo is battery powered and can run up to a full day between charges. When it’s time to recharge – just click the "Dock" button and VGo automatically positions itself on its charging dock (included).
VGo is designed for indoor environments. You can go wherever there's a WiFi or Verizon 4G LTE network signal (4G connectivity is an optional feature). It can easily be carried up or down stairs, or you can have one or more VGo’s on each floor where a remote person needs to go.
When you buy a VGo – everything you need is included – this is what you get:
- The VGo: this goes in the location where remote people need to visit.
- Battery: lasts more than 6 hours between charges. You can get an extended life battery that lasts more than 12 hours.
- Charge Dock & Power Cord: This is how the battery gets charged. The VGo docks and charges itself with simple click of a button by the remote visitor. You can buy additional charge docks if you want to have them spread around.
- Handheld Remote Control: This is only used for specialized applications when you want to control the VGo locally. Also sometimes used to enter configuration data when the VGo is first installed.
- The VGo App: Up to 20 people can download the application that is used to communicate through the VGo and to drive it around. Only one person can use the VGo at a time.
How Does VGo Work?
VGo’s underlying technology is very sophisticated – but to the user, it’s very simple, no training is required.
The remote person brings up the VGo App on their computer (Mac or PC), clicks on the location they need to visit – and instantly they are there.
VGo connects to the network (internet) using WiFi or Verizon 4G LTE service. VGo is continually connected to a purpose built cloud-computing network (VGoNet) that keeps track of its availability and initiates telepresence upon request by a remote user. VGoNet uses its intelligence to establish the best connection through the network to provide the highest possible quality. If both the remote user and the VGo are within an enterprise network, then the data comprising the audio, video and driving controls all stays within that network.
Although the VGo is 100% remote controlled and people who are in the same location as the VGo never really touch it - there's a lot going on.
The upper part of the VGo is what people look at and is where all the audio and video is captured, processed and presented:
The lower part of the VGo is where the motion is generated:
The VGo App, which is used by the remote person to interface with the distant VGo, is simple to use. There are simple indicators for the VGo's battery level and also the VGo's WiFi or Verizon 4G LTE signal strength. A handful of controls enable you to:
- Mute your Audio or Audio and Video
- Turn Lights on and off
- Control the volume of your voice coming out of the VGo
- Take a hi-resolution photo that is automatically transfered back to a folder on your computer
- Have the VGo speak in its computer voice anything that you type
- Zoom the video coming from the VGo on your computer screen up to 5X