FAQ

Robot Center FAQ. 

Learn how to simplifying Robotic and accelerate your business results through the Robotic Converged Infrastructure portfolio, designed to make your Robotic Infrastructure simpler, flexible, efficient and less expensive to operate.

When can I expect my order to arrive?

Typical UK delivery times are between 2-5 WORKING days, although it is often faster. We dispatch items as quickly as possible and orders before midnight are usually shipped the next day. Overseas times vary: please refer to the 'Delivery' page in our 'Help' section for full details.

Do you ship internationally?

No unfortunately at the moment we do not ship internationally. We may however look in to this on a case by case basses and facilitate your requirements, please email sales@robotcenter.co.uk.

How do I return an item?

First of all, please contact us (you can find our contact information on the 'Contact' page or email sales@robotcenter.co.uk). Once you have contacted us with details of why you wish to return your item, we will help you organize the return from then on. Please remember when contacting us initially, to give us your order number and if possible order date, as we will need to look it up on our system. If we have to ask you for it it will just take longer to sort things out for you. For full information off our T&C's please view our Privacy Policy page.

Will my items be shipped discretely?

Yes, of course. We are very sensitive to our customers privacy, and all orders are sent in plain, unmarked packaging. For further details of how your package will look, please visit the 'Deliver & Tracking' page in our 'Help' section.

Do you accept Debit Cards?

Yes we accept Debit Cards.

Can I order over the telephone?

Sure! Just give us a ring on 020 8133 3806 and we would be happy to take your order over the phone.

Do you give my card details to anyone else?

Absolutely not! All card transactions are processed over an encrypted connection, so at no point do we even see your card details...let alone give them to anyone else. So you can always feel 100% safe shopping with Robotcenter.